When OTC Industrial Technologies (OTC) made the strategic decision to upgrade their on-premises enterprise software, they sought to infuse cutting-edge efficiency into their operations. OTC is a comprehensive one-stop-shop supplier, catering to diverse industrial and manufacturing needs, priding themselves on robust solutions and customer satisfaction. Transitioning to Infor’s CloudSuite Distribution (CSD) platform signified an update and a transformation—a move to harness the full potential of Infor’s integrated distribution management tools.
The pivot to CSD, driven by a need to modernize and streamline operations, was underpinned by a long-standing partnership with NSA, who has been a trusted advisor to OTC for over two decades. The synergy between OTC and NSA’s expertise
is a story of a shared vision for excellence and innovation.
“We were operating on a system that was rapidly becoming obsolete. It was clear that CSD was our gateway to not only enhancing operational efficiency but also to empower our workforce with state-of-the-art tools,” shared Roger Abrahams, Senior Vice President – IT. Among the notable upgrades were Infor Service Management (ISM) and Infor Document Management (IDM)—systems that promised a significant boost in distribution capabilities.
The migration to CSD was a study in precision and collaboration spearheaded by NSA’s adept team. “NSA’s mastery of CSD is unmatched, and their commitment to excellence is evident in their team’s skills. The implementation was seamless, and the transition was smoother than we anticipated,” Mr. Abrahams remarked. The go-live phase, often a critical point for any software upgrade, was executed flawlessly, concluding ahead of schedule—a testament to the meticulous planning and execution by NSA.
OTC’s post-upgrade experience has been nothing short of transformative. Early indications point to enhanced process efficiency and an energized company culture keen on leveraging the new tools. “The additional functionalities we now enjoy have streamlined our workflows significantly. CSD’s expansive product suite, including ISM and IDM, is a game-changer for us,” Mr. Abrahams enthused.
Get More Info : ERP System Software Types
Website : https://nsacom.com/
Contact Us : Infor ERP Support
Comments
Post a Comment