Distribution businesses are increasingly leveraging Artificial Intelligence (AI) to improve their operations and gain a competitive advantage. AI technology is being used in a variety of ways, from streamlining order fulfillment process to personalizing customer experiences, helping companies maximize their profits.
In this digital age, many distributors have adopted AI into their distribution toolkit in some capacity to maintain a competitive edge in the industry, being well-positioned for success in the years ahead. By making various tasks quicker and easier, AI is here to stay.
Infused with AI, Robotic Process Automation (RPA) and chatbots for example are getting smarter and adding more value to their output. The rise of AI can be contributed to the scalability of cloud solutions such as Infor’s CloudSuite™ Distribution (CSD).
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