Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Outdoor Gear Canada (OGC) has successfully implemented Infor Distribution SX.e and Infor Storefront. As a prominent distributor of cycling, snow sports and outdoor recreation gear, OGC sought to improve order taking and fulfillment by upgrading from its previous legacy system. The implementation of Infor solutions has already facilitated increased efficiency in the warranty department, and the new search capabilities enable customers to more easily find and purchase desired products.
Prior to upgrading to Infor, OGC had been running a heavily modified legacy program. The twenty-year-old system lacked sophistication and was proving to be ineffective as a B2B interface, offering minimal business intelligence and integration capability. In order to keep pace with competitors, OGC sought to modernize their solutions with a vendor that could demonstrate core competencies and contemporary functionality. Infor provided a more modern user interface (UI), strong business intelligence and a scalable solution that more easily integrates between different modules and applications.
Key Enhancements
- Infor Storefront provides search capabilities that help to improve sales by making it easier for customers to locate products using keywords. The legacy ERP was limited in this respect, and required the use of a SKU or a 24-character description. The sheer number of product variables, such as size, color, etc. made this process more difficult for OGC customers.
- Infor Storefront now enables OGC to use both multicurrency and multilingual functionality, an area that they had previously lacked. The bilingual upgrade in particular was an important factor, as approximately 25 percent of their customers speak French.
- The company has also gained in-depth costing and margin analysis capabilities, an area that helps track growth and provides forward-thinking evaluations.
- OGC is also considering the adoption of Infor ION, the lightweight middleware platform.
Outdoor Gear Canada Quote
“Our legacy system was doing the job, but was completely lacking in
sophistication. It was becoming apparent that we needed to replace the
solution to ensure that our business continuity remained constant,” said
Jean Cloutier, vice president of operations & finance, Outdoor Gear
Canada. “Infor has a high number of large, multi-warehouse companies
that are using SX.e, and we felt they would deliver the flexibly that we
required to maintain operations, allowing the system to adapt to us.”
Infor Quote
“Infor is dedicated to providing the most innovative applications that
ensure our customers can meet shifting business demands, manage
complexities and maintain a competitive edge,” said Andy Berry, vice
president and general manager, Infor Distribution. “Outdoor Gear’s use
of Infor Distribution SX.e and Infor Storefront exemplifies how a
company can strengthen their market position with an investment in the
right distribution technology.”
Continue Reading Click Here : Infor Distribution SX.e
Comments
Post a Comment