Chewy. Gooey. Cloudy?
For those of us that have used Infor Distribution SX.enterprise for many years, we’ve seen numerous evolutions. We started with Trend character (CHUI). Simple, clean, single screen, easy to navigate, all keyboard driven. Users could enter orders and pay the bills, without even looking at the screen. They memorized the keystrokes – enter, enter, enter, F1(go). Training was offered via classroom, consultant led onsite, VHS tapes and binders. Remember those black books? Yes, some of us still have them on our shelves.
Then came SX.enterprise graphical (GUI.) With the ability to have multiple screens open at once, users were able to see more information. Hyperlinks allowed us to rapidly open connected files. We could work on multiple order screens, users could have more than one journal open at a time. Navigation was mouse driven, though we retained the ability to navigate without a mouse, helpful for users migrating from CHUI to GUI. For users migrating from CHUI to GUI, there was also a bit of a learning curve. Modifications became more complicated, making the decision to upgrade costly and disruptive. Training tools included CMI CDs and One-Stop Manuals. Yes, some of us still have those too.
Now we have WebUI / CloudSuite Distribution (CSD.) Web browser based, customers can elect to run the application on premises or in the cloud. Monthly updates introduce features and functionality at greater speed. Every screen can be personalized. Knowledgeable users can ‘extend’ functionality without impacting the core product. Users can access and process ERP functions from anywhere on any device – laptop, tablet or smartphone. Modifications are encouraged to be eliminated or replaced by extensions, allowing users to be perpetually upgraded with each new release. One-Stop manuals have been superseded with online help. Training is via onsite, web sessions, and Infor Campus.
There are many questions posed by users, including how to determine when to move to the cloud and ways to leverage the latest technology.
Assisting each other through the process is where TUG’s WebUI/CSD SIG comes in. This group helps us find others who are live on WebUI/CSD or going through the implementation process. We ask questions, and leverage other’s experiences to make our implementations easier. We also band together to address issues and prioritize enhancement requests.
The User Group (TUG) is an independent non-profit association of Infor Distribution product users. TUG states: TUG provides its members the opportunity to network and share solutions with a community of distributors using Infor Distribution software and relevant add-on applications.
An alliance of Network Groups with a proven success record of adopted enhancements, provides every member company regardless of size, a voice with Infor. TUG members have numerous networking and educational opportunities through our online community, webinars and face to face events, as well as access to a library of presentations from previous conferences.
TUG’s Networks are the backbone of TUG. In them you will find others in your specific industry, using your ERP or in your specific position. TUG members are free to share comments, ideas and solutions to software or other business issues with each other. And it is where product enhancement requests are discussed and input is provided to Infor for future software improvements.
To join the group WebUI/CloudSuite Distribution CSD, go to www.theusergroup.org and log into the member portal. We’re an open group, all TUG members are welcome!
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